Real live travel experts with heaps of experience
We’re available online and over the phone (or via Skype) to dish out advice, sharp prices and look after your holidays, business travel and trips to pretty much anywhere for any reason.
Our crew work from all over the place – some from their home offices and some from a base in Napier in Hawke’s Bay, and some (like me) from wherever they happen to be at the time.
Travellers (that’s you) seem to like the idea of a travel website with lots of deals backed up by real people you can actually talk to – even after normal business hours. It seemed pretty obvious to us but the best ideas are usually the simple ones.
So… who are we?
We’re Greg Southcombe in Manly, Hibiscus Coast, Michelle Downey in Red Beach, Hibiscus Coast, Hayley Naylor, Josephine DeMuth, Cathleen Adams, Pauline Watson, Sue Fowler all in Napier, Sarah Harrop in Western Springs, Auckland, Anna Drumm in Mt Albert, Auckland, and Charlie Beare in Keri Keri, Northland.
Charlie Beare

Get a TravelQuote from Charlie
Call (09) 407 6761
Email Charlie directly here
Kia Ora, I’m Charlie, and lucky enough to be working for TravelCafe based from home up in the winterless north of Kerikeri. I’m a Mum of 2 young children so it’s great to be able to work from home all hours of the day.
I’ve been in the travel industry for about 8 years now and absolutely love it. There’s always a new destination to learn about and favourites to revisit. I’ve travelled to Fiji, Cook Islands, Noumea, Vanuatu, Samoa, Tahiti, Hawaii, Bali, Malaysia, Singapore, Europe, UK, and Africa. Yes, I love those warmer countries.
I still have numerous destinations to tick off my list and more than happy to offer advice and help you organise your next holiday or business trip. I’m only a phone call or email away!
Sarah Harrop
Get a TravelQuote from Sarah
Call (09) 846 6399
Email Sarah directly here
It’s Sarah here, I have been a travel consultant now for 20 years. I have left the office now, had two children, and work from home as a broker which works very well. My children are at school and so I work most days and evenings as well as weekends. You can feel free to contact me anytime.
I have travelled extensively over the years and I am happy to answer any of your questions with regards to any travel you may have coming up. I have spent quite some time in India and Thailand as well as Europe and would love to share my stories with you if you are planning a holiday in any of these places.
The Pacific is a regular holiday spot of mine, especially now I have children and we travel as a family once a year to Fiji, which is the best place in my mind for a family holiday. I look forward to helping you with your holiday dreams.
Anna Drumm
Get a TravelQuote from Anna
Call (09) 846 0124
Email Anna directly here
My name is Anna, and I am a Travel Broker from home! I used to work in the office – but now have got 3 kids, so its easier this way.
I have been in the Industry for 18 years (I dont feel that old!) and have worked both in NZ and the UK. I have also travelled extensively around Africa, India, Nepal, Thailand and Vietnam. I have also been to Aussie, Fiji, USA, UK, Egypt and a little of Europe!
I love travelling and working in travel – if I cant be going myself, I enjoy sending other people!!!
Josephine DeMuth
Get a TravelQuote from Josephine
Call 0800 438 688 or (06) 878 4149
Email Josephine directly here
Josephine (and Pauline Watson) returned to the TravelCafe fold in February 2011. In fact we kind of moved in with them! Jo and Pauline had much nicer offices in the Art deco capital of the world so Cathleen and Hayley and Kim decided to move in!
Our new Hawke’s Bay address is 139 Dickens Street, Napier.
Pauline Watson
Get a TravelQuote from Pauline
Call 0800 438 688 or (06) 835 0477
Email Pauline directly here
Pauline Watson returned to the TravelCafe fold in February 2011, and is based in Napier, Hawkes Bay, the Art Deco capital of the World.
Pauline has been in the travel business a long time and knows that some clients still like to come in, sit down, have a cup of coffee with us and talk through their travel plans. Address: 139 Dickens Street, Napier.
Cathleen Adams
Personal Page
Get a TravelQuote from Cathleen
Call 0800 438 688 or (06) 870 4637
Email Cathleen direct here
Cathleen’s an Aussie Specialist , Fiji Matai Agent, Disney Stars, Travel Insurance Specialist. Travelled to Vanuatu, Fiji and Australia – and most recently a Contiki Tour of the UK and Europe.
Oh – and Cathleen is an expert at travelling with kids and just came back from a P&O cruise with the little treasures. When Cathleen is not busy looking after you, she’s planning her next family trip.
Greg Southcombe
If you’re looking for a travel expert email one of the friendly faces above or below…. I’ve been in the business for over 20 years (I started when I was 5) but I couldn’t book my way out of a paper bag and I even manage to muck up my own travel bookings. I’m much better at drawing on whiteboards and spend most of my time figuring out how to make TravelCafe the cleverest online travel company in the land. It seems to be working.
Fancy joining us? We need more travel experts… work from home or anywhere, I do! Just email meand tell me a little about your travel agent experience. My other places… Posterous, Google Profile, LinkedIn
Michelle Downey
Get a TravelQuote from Michelle
Call Michelle on 0800 438 688
Email Michelle direct from here
Michelle’s webpages. Red Beach Surf Club.
After leaving school I went to work in my Fathers Travel Agency so I guess you could say travel is in my blood.
I love to travel and my favourite destination is Sabah in Borneo. The wildlife was amazing. I have also recently had 5 days of R&R in the sun in Fiji.
Cruising is another one of my passions and I have been on most cruise lines when they have been in port in Auckland. I have cruised on Blue Lagoon, Captain Cook, P&O, & Princess. My favourite cruise line is Seabourn. My other passion is groups and conferences domestically and internationally it doesn’t matter how big or small.
After overcoming a fear of flying I have travelled to Singapore, Hong Kong, Bangkok, Vancouver, San Francisco, Los Angeles, Hawaii, Fiji, Rarotonga, Melbourne, Sydney, Brisbane/Gold Coast, Cairns, Port Douglas, Brunei, Kota Kinabalu & Sabah
I get as much enjoyment of planning your holidays as if they were my own.
Sue Fowler
Get a TravelQuote from Sue
Call Sue on 0800 438 688 or (06) 878 4149
Email Sue direct from here
Sue hails from the UK originally but moved with her family to Napier in 2004. Sue started in travel in 2008 and reckons she’s found her niche. Her career pre-travel included time with Royal Bank of Scotland which would have honed her bargain hunting skill no end.
David Inglis 
Get a TravelQuote from David
Call 09 528 3604
Email David directly here
David is our Cathleen’s # 2 and while she is on leave, he is helping out around the office. Most of the time working with Camp America but is also looking after Cathleens clients. Based in Auckland you can call him on his direct line or 0800 FLY2CAMP. He doesn’t wear that hat at home.
Suzette du Bois
Hi there, I have 8 years and still counting in this industry. I have travelled elsewhere and lived in Dubai and South Africa. I just love African Safaris and have lots of invaluable experience with Ghana, Kenya, Nigeria and Angola. I enjoy helping people realise their dream holidays. If you want to experience your dream holiday, let it begin now (with me!) Here’s a little more info about myself and my travels.
Suzette offers a specialist airfare service for “Saffers” heading back to South Africa. Check out Witwarm Tariewe here.
Jain Morar







